FAQs
Frequently asked questions.
Everything you might want to know about working with us — and if your question isn't here, just ask.
What services does She Talks Digital Africa offer? +
We're a boutique social media agency offering social media management, strategy and consulting, content production, live event coverage, campaigns and brand partnerships, and paid advertising. Whether you need a full team to run your platforms or focused support in one area, we shape the service around where your brand is and where you want it to go.
How much do your services cost? +
Every brand is at a different stage with different goals, so we quote per scope rather than listing fixed prices. The best place to start is a free discovery call — we'll learn about your business, then send a tailored quote. You can request one any time through our Contact page.
Do you only work with women-owned businesses? +
Empowering women-owned businesses is close to our heart and a big part of who we are — but we're not limited to them. We work with brands across beauty, lifestyle, fashion, real estate, and more, and we'd love to hear about yours.
Which industries do you work with? +
We've partnered with 20+ brands across beauty, lifestyle, fashion, real estate, and podcasting. Our strength is adapting strategy, voice, and content to each industry, so even if yours isn't listed, there's a good chance we can help.
How do we get started? +
It's simple — book a free discovery call. We'll talk through your goals and current presence, explore how we can help, and follow up with key takeaways and recommended next steps. From there, we send a tailored quote and, once you're ready, we begin onboarding.
What's your onboarding process? +
After a discovery call and an agreed quote, we begin with an initial consultation to understand your objectives, audience, and brand. From there we develop your strategy, then move into execution — content, community management, and reporting — with ongoing collaboration as we grow your presence together.
Do you offer one-off projects or only monthly retainers? +
Both. Our packages are designed as ongoing monthly partnerships for consistent growth, but we also take on one-off work like event coverage, strategy sessions, and campaigns. Tell us what you need and we'll structure it accordingly.
Which platforms do you manage? +
Primarily Instagram, TikTok, Facebook, LinkedIn, and YouTube. The right mix depends on where your audience actually spends time — we'll recommend the platforms that make the most sense for your goals rather than spreading you thin across all of them.
Do you create the content too, or just manage posting? +
We do both. Our service covers content creation from concept to execution — ideation, shoot direction, graphics, short-form video, and copy — as well as scheduling, community management, and reporting. You can be as hands-on or hands-off as you like.
Do you handle paid ads, and is the ad budget included? +
Yes, we plan and manage paid campaigns through Meta Ads Manager to drive reach, engagement, and conversions. Our fee covers the strategy and management; the ad budget itself is separate and set according to your goals.
Do you work with clients outside Nairobi or outside Kenya? +
Absolutely. We're Nairobi-based and know the Kenyan market deeply, but much of our work is done remotely, so we partner with brands wherever they are.
How long is the typical contract or commitment? +
Social media is a long game, so we ask for a minimum commitment of 3 months to give the strategy room to work and show meaningful results. We're always clear about terms upfront, and we discuss renewal and scaling as the partnership grows.
What makes She Talks Digital Africa different? +
We're a boutique, founder-led agency, so you get high-touch attention and strategy that's genuinely tailored — not a templated, faceless service. We care about meaningful results over vanity metrics, we understand the local market, and our work has the awards and client results to back it up.
What results have you achieved for clients? +
A few highlights: 70% engagement growth and a rise in inquiries and sales for Bandari Beauty; 99.4% reach growth and strong follower and engagement gains for Oxford Gate Real Estate; and over a million accounts reached for Best Kept Secrets Podcast. You'll find the full stories on our Our Clients page.
Who is behind the agency? +
She Talks Digital Africa was founded by Bridget Ndung'u, a social media and content marketing specialist and educator, named Social Media Manager of the Year 2025 by Social Media Managers Africa. Alongside our client work, we mentor and train aspiring social media managers across the continent.
My engagement has dropped and my page isn't growing — can you help? +
That's exactly what we're here for. We start by understanding what's happening now, then build a strategy to rebuild consistency, sharpen your content, and re-engage your audience in a way that's sustainable — not quick-fix tactics that fade. A discovery call is the best first step.
How do you measure success and report on results? +
We track KPIs and data — engagement rates, follower growth, website traffic, click-through rates, and conversion rates — and use these findings to make data-informed adjustments that strengthen your influence and ROI.
Do I need to provide content ideas, or do you handle everything? +
We're flexible and happy to collaborate on any ideas you have — but our service covers thorough content creation, from concepts to visuals to copy, so you can be as involved as you like while we carry the load.
Still have questions?
Schedule a free discovery call and we'll talk it through.